Delete your account

Updated: 2026-11-04.

You can delete a guest or signed-in account from Lampglow. This removes the account and its associated content; signing out alone does not delete them.

Delete from the app or Web

1. Open Me → Settings → Account. On Web, open Account.
2. Choose Delete account and review the information shown.
3. Sign in again if requested, then confirm both deletion prompts.
4. Wait for confirmation. If the connection fails, return to Account and continue the deletion request.

You do not need to bind an email merely to delete a guest account. If an Apple account connection requires an additional revocation step, follow the instructions displayed after deletion.

What is removed?

Deletion removes your sign-in account, questionnaire answers, reminders, journey days, saved items, watch progress, conversations, messages, uploads and support submissions from our active service. Access through Lampglow to removed private media is revoked. Files you already downloaded and provider-held copies are not erased from those other locations by this action.

Limited billing, credit, security and deletion-confirmation records may remain where needed to reconcile transactions, prevent abuse or complete cleanup. See the privacy policy for more about data handling.

Cancel subscriptions separately

Deleting an account does not cancel an Apple subscription. Apple may continue billing until you cancel it. Before deleting, review your subscriptions in Apple subscription settings. Any other subscription must be managed through the purchase provider shown in your account.

Need help?

If deletion cannot be completed, email support@lampglow.app to request deletion assistance; include the email linked to your account or your account ID if you have it. We will verify ownership before deleting. For an unlinked guest account, deleting inside the App is the direct path. For other help, contact support@lampglow.app. Do not send passwords or sign-in codes in a support message.